Welcome to fusionic.ai (the “Platform”, “Service”, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, store, disclose, and protect personal data when users access or use our website, applications, products, and services.

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy.

1. Who We Are

fusionic.ai is an AI-powered online platform that may provide access to AI chat, content generation, image generation, video generation, voice features, search-related tools, and related SaaS functionality. For the purposes of this Privacy Policy, references to “we”, “us”, and “our” refer to the operator of fusionic.ai.

2. Scope of This Policy

This Privacy Policy applies to personal data collected through:

  • the fusionic.ai website;
  • user accounts and dashboards;
  • billing and subscription flows;
  • customer support interactions;
  • social login and authentication integrations;
  • analytics, advertising, and payment integrations;
  • AI and API integrations used to provide the Service.

3. Data We Collect

We may collect the following categories of information:

3.1 Information You Provide Directly

  • name, username, or profile name;
  • email address;
  • login credentials or authentication details;
  • billing and account details;
  • prompts, inputs, files, messages, and other content submitted to the Service;
  • customer support communications;
  • any information you provide when contacting us or filling out forms.

3.2 Information Collected Automatically

  • IP address;
  • browser type and version;
  • device identifiers;
  • operating system;
  • referring URLs;
  • pages viewed and actions taken on the Platform;
  • time spent on pages and usage logs;
  • cookie identifiers and similar tracking technologies.

3.3 Information From Third Parties

We may receive information from third-party providers such as:

  • authentication and social login providers, including Google and Facebook/Meta;
  • payment processors, including Stripe and PayPal;
  • analytics and advertising providers;
  • AI model providers and API partners;
  • publicly available sources where permitted by law.

4. How We Use Personal Data

We may use personal data to:

  • create and manage user accounts;
  • provide, operate, maintain, and improve the Service;
  • process payments, subscriptions, invoices, refunds, and fraud prevention checks;
  • authenticate users and secure accounts;
  • respond to support requests and user inquiries;
  • personalize the user experience;
  • enable AI generation, search, media, and other requested functions;
  • monitor performance, errors, and abuse;
  • comply with legal obligations;
  • enforce our Terms & Conditions;
  • send service-related messages;
  • send marketing communications where permitted by law or based on consent.

5. Legal Bases for Processing

Where applicable under data protection law, we process personal data on one or more of the following legal bases:

  • performance of a contract;
  • compliance with legal obligations;
  • legitimate interests, such as securing, maintaining, and improving the Service;
  • user consent, where required;
  • establishment, exercise, or defense of legal claims.

6. AI Inputs, Outputs, and User Content

When you use AI features, you may submit prompts, files, text, media, images, videos, audio, and other inputs (“Inputs”). The Service may generate responses, text, images, video, audio, code, or other materials (“Outputs”).

Important notice: when you submit Inputs to AI features, those Inputs may be transmitted to and processed by the relevant third-party provider powering the requested feature, such as OpenAI, Google/Gemini, Anthropic, xAI, DeepSeek, OpenRouter, image providers, video providers, voice providers, or other integrated APIs. This may include personal data, confidential information, images, audio, or video that you choose to upload or enter into the Service.

You understand and agree that:

  • Inputs may be processed by us and by integrated third-party model or API providers for the purpose of delivering the requested functionality;
  • any personal, confidential, sensitive, or proprietary information you enter into the Service may be shared with the relevant provider needed to generate the requested result;
  • Outputs may be inaccurate, incomplete, offensive, biased, or unsuitable for a particular purpose;
  • you are responsible for reviewing Outputs before relying on, publishing, sharing, or using them;
  • you should avoid submitting sensitive personal data, confidential business information, payment card details, government IDs, health data, or other highly sensitive information unless you fully understand and accept the risks and are legally authorized to share it;
  • you must not submit unlawful, infringing, confidential, or sensitive data unless you are legally authorized to do so.

We may monitor or review Inputs and Outputs where reasonably necessary to operate the Service, investigate abuse, enforce our terms, comply with law, or protect rights, safety, and security.

7. AI, Media, Search, and API Providers

To provide parts of the Service, we may use third-party providers and APIs, including but not limited to the following categories and services:

  • AI and model providers such as xAI, Azure OpenAI, OpenAI, Gemini, Anthropic, DeepSeek, Together, Fal AI, PiAPI, Aimlapi, Pebblely, and OpenRouter;
  • media or generation providers such as StableDiffusion;
  • image, search, and content providers such as Unsplash, Pexels, Pixabay, Serper, Search API, and Perplexity;
  • text-to-speech or voice providers such as TTS;
  • plagiarism or verification tools such as Plagiarism API;
  • payment and checkout providers such as Stripe, PayPal, and related payment infrastructure;
  • login, analytics, advertising, and business tools such as Google and Meta/Facebook.

These providers may process personal data in accordance with their own terms and privacy policies. We are not responsible for the independent privacy or security practices of third-party services.

8. Cookies and Similar Technologies

We may use cookies, pixels, SDKs, local storage, and similar technologies to:

  • keep users signed in;
  • remember preferences;
  • secure sessions;
  • understand usage and performance;
  • detect fraud or abuse;
  • support analytics, marketing, and advertising activities.

Where required by law, we will request consent before placing non-essential cookies or similar technologies on a user’s device.

9. Payments

Payments may be processed by third-party payment providers such as Stripe and PayPal. We do not necessarily store full card details on our own servers. Billing and payment information may be collected and processed directly by the relevant payment processor under its own legal terms and privacy notices.

10. Social Login and Third-Party Authentication

If users sign in through Google, Facebook, or another third-party provider, we may receive profile and authentication information necessary to create or manage the account, depending on the permissions granted by the user and the configuration of the integration.

11. Analytics, Advertising, and Tracking

We may use third-party analytics and advertising services to understand traffic, improve the Service, measure campaigns, and deliver relevant advertising. These providers may use cookies, pixels, or similar technologies and may collect information about device activity and website interactions.

12. How We Share Personal Data

We may share personal data with:

  • service providers, subprocessors, and infrastructure vendors;
  • AI/API providers needed to perform requested features;
  • payment processors and anti-fraud providers;
  • analytics, advertising, and marketing providers;
  • professional advisors, auditors, insurers, and legal counsel;
  • public authorities, regulators, courts, or law enforcement where required by law;
  • a buyer, investor, successor, or affiliate in connection with a merger, acquisition, financing, reorganization, or sale of assets.

We do not sell personal data in the ordinary meaning of the term. However, some jurisdictions may define certain analytics or advertising disclosures as “sale,” “sharing,” or “targeted advertising.” Where required, we will provide any legally required notices and choices.

13. International Data Transfers

Personal data may be transferred to and processed in countries outside the user’s country of residence. Where required by law, we take steps intended to provide appropriate safeguards for international data transfers.

13A. Use of Inputs and Outputs for Improvement

We do not use your Inputs or Outputs to train our own AI models unless we explicitly state otherwise and, where required by law, obtain any necessary permission or consent.

However, third-party providers that power specific features may process submitted content under their own terms, policies, and data handling practices. Users are responsible for reviewing those third-party terms where relevant.

14. Data Retention

We retain personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • provide the Service;
  • maintain account records;
  • comply with legal, accounting, and tax obligations;
  • resolve disputes;
  • enforce agreements;
  • detect and prevent fraud or abuse.

Retention periods may vary depending on the nature of the data and legal requirements.

15. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no system or transmission method is completely secure, and we cannot guarantee absolute security.

16. User Rights

Depending on applicable law, users may have the right to:

  • access personal data;
  • correct inaccurate data;
  • delete personal data;
  • restrict or object to certain processing;
  • withdraw consent where processing is based on consent;
  • request portability of certain data;
  • lodge a complaint with a supervisory authority.

To exercise applicable rights, users should contact us using the contact details made available on the Platform.

17. Children’s Privacy

The Service is not directed to children under 13 years of age. We do not knowingly collect personal data from children under 13 in violation of applicable law. If we become aware that such data has been collected, we may delete it and suspend or terminate the related account.

18. Third-Party Links and Services

The Service may contain links to third-party websites, plugins, tools, or services. We are not responsible for the content, availability, or privacy practices of those third parties.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Platform with a revised “Last Updated” date. Continued use of the Service after changes become effective constitutes acceptance of the updated Privacy Policy, unless applicable law requires additional notice or consent.

20. Contact

For privacy-related questions or requests, please contact us at:
[email protected]

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